Insurance & Licence

We aim to provide comprehensive insurance cover to reduce risk and claims numbers and costs. Research has shown that the lowest incident rates are achieved by drivers with a clean driving standard including effective vetting and induction procedures.

All claims are managed in association with Sentinel Insurance Solutions. A recognised specialist insurance broker with expertise to assist in any motor claim. The helpline for immediate assistance and hirer qualification is available 24-hours a day seven days a week. Provisions are arranged for all EU travel including green cards, VE103 and EU road and accident assistance.

If you are over 21 and under 76 years old, have been driving longer than two years, no conviction to report and been involved in only one motor insurance claim then we can offer you comprehensive insurance cover for your rental. The policy extends to an additional two drivers.

If you are involved in a motoring accident please remember not to admit liability.  The following claim form must be completed immediately after the accident. We will require third party details, car make model and registration, witnesses, weather conditions, accident location and a crime reference if applicable. The policy will not provide cover for tyre blow-outs, punctures, glass damage, negligent damage and glass damage and above cab height damage.

For further details regarding any of these and the following points please discuss with your hire desk. 

download insurance claim form
Allianz Insurance


Insurance Restrictions:

Only the following drivers are eligible to drive by the policy.
Drivers’ falling under the following categories WILL NOT be covered: -
a)   Provisional Licence holders.
b)   Drivers who have held a full licence for less than 24 months.
c)   Drivers aged 20-years or under.
d)   Drivers under 23-years MUST be free from any convictions.
e)   Drivers aged 24-years or under the basic damage excess is increased to £1000.
f)   Drivers’ 24-years or under are NOT permitted to drive nine seat, minibuses, MPV’s, and vehicles over 3500kg GVW. 
g)   Drivers aged 76-years or over.
h)   Drivers involved in more than one accident in the last five years.
i)   UK students under 25 years, any foreign student or Foreign Service personnel.
j)   Directors and producers (film, stage, radio or television), full-time actors, actresses and models. Pop musicians, member of the entertainment profession, professional sports person or personalities.
k)   Itinerant workers fairground showmen and circus employees, persons connected with gambling, including on-course Bookmakers, persons connected with racing, scrap metal merchants, general dealers, market traders & street traders.
l)   UNDER NO CIRCUMSTANCE  - any driver with the following conviction(s) in the last ten years:- 
         ALL UT/AC10 – AC20/ALL BA/ALL DD/ ALL DR/CD40/CD50/CD60/CD70/MS90.
m)   Endorsements CD10/IN10/LC20 acceptable only after 5-years from date of conviction.
n)   Any licence with two or more periods of disqualification.
o)   Any conviction resulting in a disqualification of more than six months acceptable only after five years from date of conviction.
p)   Drivers’ with more than six endorsement points.

•  A UK driving licence is required to drive any vehicle up to 3500kg GVW

• An upgraded licence is required for 7.5 tonne vehicles, if you passed your car test after January 1997.

Please refer to the table below for further assistance or visit https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency.

Category Description of Vehicles in the Category Old group(s) or class(es)
A Motor bicycle (with or without sidecar) but excluding any vehicle in category K or P D
B Motor Vehicle with maximum authorised mass not exceeding 3.5 tonnes and not more than eight seats in addition to the driver´s seat, not included in any other category and including such a vehicle drawing a trailer with maximum authorised mass not exceeding 750kg B
B1 Motor tricycle with maximum design speed exceeding 50 km/h and engine capacity greater than 50cc but excluding any vehicle in category K,L or P C & J
C Motor vehicle used for the carriage of goods with permissible maximum weight exceeding 3.5 tonnes including such a vehicle drawing a trailer with maximum authorised mass not exceeding 750Kg Hgv 2 or 3
C1 Motor vehicle used for the carriage of goods with maximum authorised mass exceeding 3.5 tonnes but not exceeding 7.5 tonnes and including such a vehicle drawing a trailer with maximum authorised mass not exceeding 750kg A
D Motor Vehicle used for the carriage of passengers with more than eight seats in addition to the driver´s seat Psv 1,2 or 3
D1 Motor vehicle used for the carriage of passengers with more than eight seats , but not more than 16 seats, in addition to the drivers seat and including such a vehicle drawing a trailer with a maximum authorised mass not exceeding 750kg A
B Plus E Combination of a motor vehicle in category B and a trailer with maximum with maximum authorised mass exceeding 750kg A
C plus E+ Combination of a motor vehicle in category B and a trailer with maximum authorised mass exceeding 750kg Hgv 1
C1 plus E++ Combination of a motor vehicle in sub category C1 and a trailer with maximum authorised mass exceeding 750kg where the mam of the combination does not exceed 8.25 tonnes (or 12 tonnes if a separate C1 plus E test has been passed) and the trailer mam does not exceed the towing vehicle ulw A
D plus E Combination of a motor vehicle on Category D and a trailer with a maximum authorised mass exceeding 750 kg Psv 1 or 2
D1 plus E Combination of a motor vehicle in a sub-category D1 and a trailer with a maximum authorised mass exceeding 750kg A
F Agricultural tractor, but excluding any vehicle in category H F
G Road roller G
H Track-laying vehicle steered by its tracks H
K Mowing machine or pedestrian-controlled vehicle K
L** Vehicle propelled by electrical power but excluding any vehicle in category A,K or P L
L** Vehicles covered by the former six miles a week or new llimited use VED categories L
P Moped E

** Not covered on Post 1st January 1997 licences

+ Holders of licences based on old class 2 or 3 entitlement will have C plus E entitlement limited to drawbar trailers. This is shown as category restriction 102 on the licence ++ The trailer mam/towing vehicle ulw ratio was originally understood to apply only to combinations in the 12 tonne category. However, a legal loophole arising from the implementing regulations means in the that this limit applies to C1 plus entitlement in general, regardless of the basis of entitlement

source: FTA, 2002, " Road Transport Law", pg. 75

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